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C1-UsageRequest Business Object PENDING Status - Enter Custom Algorithm Error Still Creates Usage R (Doc ID 1471477.1)

Last updated on MAY 06, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 and later
Information in this document applies to any platform.

Symptoms

Custom algorithms can be introduced on both the online and batch Usage Request Business Object lifecycles (C1-UsageRequestCyclicalBilling & C1-UsageRequestNonCyclical).  If a CM algorithm detects a problem during Bill Segment creation and / or Usage Request creation, the Usage Request is created and not linked to the Bill Segment, which is in error.  This causes C1-USGDF [Usage Scheduled Monitor Process (Deferred)] to throw a null pointer exception:

Cause

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In this Document
Symptoms
Cause
Solution
References


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