C1-UsageRequest Business Object PENDING Status - Enter Custom Algorithm Error Still Creates Usage R
(Doc ID 1471477.1)
Last updated on MARCH 28, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 and later
Information in this document applies to any platform.
Custom algorithms can be introduced on both the online and batch Usage Request Business Object lifecycles (C1-UsageRequestCyclicalBilling & C1-UsageRequestNonCyclical). If a CM algorithm detects a problem during Bill Segment creation and / or Usage Request creation, the Usage Request is created and not linked to the Bill Segment, which is in error. This causes C1-USGDF [Usage Scheduled Monitor Process (Deferred)] to throw a null pointer exception:
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