Scheduled report results in RSV-SRV-0036 memory error (Doc ID 1471868.1)

Last updated on MAY 12, 2014

Applies to:

Oracle Health Sciences InForm - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 

Scheduled report results in following memory error:

RSV-SRV-0036 General error.
CCLOutOfMemoryError:0:Fatal:
Trace back:
WPBIBusMethod.cpp(193): CCLOutOfMemoryError: CCL_CAUGHT: WPBIBusMethod::runRequest
WPReportExecutionMethod.cpp(185): CCLOutOfMemoryError: CCL_RETHROW: WPReportExecutionMethod::checkRequestForExceptions
WPExecuteRequestThread.cpp(169): CCLOutOfMemoryError: WPExecuteRequestThread::checkException
WPEngine.cpp(1034): CCLOutOfMemoryError:
WPController.cpp(263): CCLOutOfMemoryError: CCL_RETHROW: WPController::executeRendering()
LWDataRetrievalEngine.cpp(760): CCLOutOfMemoryError: CCL_RETHROW: LWDataRetrievalEngine::iterateResultSets
LWEEventManager/WPEventC.cpp(210): CCLOutOfMemoryError: CCL_RETHROW:
CCLFixedMemoryPool.cpp(200): CCLOutOfMemoryError: CCL_THROW:

Error in Inform 4.6 trial when a custom report fails due to size of the output. This error occurs when Excel 2002 option is used:

----
RSV-SRV-0040 An application error has occurred. Please contact your Administrator. CCLOutOfMemoryError:0:Fatal:

Cause

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