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Reward EDRs Are Written with Sequence Number as 0 (Doc ID 1472086.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Symptoms

After enabling promotion manager (during the upgrade to NCC 4.4.1), reward EDRs for the below events have SEQUENCE_NUMBER field as zero:

  1. Expenditure expiry
  2. Activation credit 
  3. Recharge bonus

Reward EDRs should have SEQUENCE_NUMBER equal to the EDR's of the event which triggered the reward.

How to reproduce problem:

  1. Enable Promotion Manager after galaxy upgrade.
  2. Perform wallet activation for a subscriber with activation credit/s enabled on his product type.
  3. Observe reward EDR for subscriber. It will show 0 sequence number as below.

Activation credit event EDR: 

This EDR is having non-zero sequence number as below.

In the two EDR's above, the sequence_number should be 717184734 similar to the activation EDR that triggered the reward in the first place.

Changes

NCC has been upgraded to version 4.4.1

Cause

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In this Document
Symptoms
 How to reproduce problem:
 Activation credit event EDR: 
 Corresponding reward EDR showing zero sequence number:
Changes
Cause
Solution
References

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