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Reward EDRs Are Written with Sequence Number as 0 (Doc ID 1472086.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.


After enabling promotion manager (during the upgrade to NCC 4.4.1), reward EDRs for the below events have SEQUENCE_NUMBER field as zero:

  1. Expenditure expiry
  2. Activation credit 
  3. Recharge bonus

Reward EDRs should have SEQUENCE_NUMBER equal to the EDR's of the event which triggered the reward.

How to reproduce problem:

  1. Enable Promotion Manager after galaxy upgrade.
  2. Perform wallet activation for a subscriber with activation credit/s enabled on his product type.
  3. Observe reward EDR for subscriber. It will show 0 sequence number as below.

Activation credit event EDR: 

This EDR is having non-zero sequence number as below.

In the two EDR's above, the sequence_number should be 717184734 similar to the activation EDR that triggered the reward in the first place.


NCC has been upgraded to version 4.4.1


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In this Document
 How to reproduce problem:
 Activation credit event EDR: 
 Corresponding reward EDR showing zero sequence number:

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