Last updated on JULY 25, 2017
Applies to:Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.
We are receiving the following exception in the server log. This causes a failure in one task.
This occurred when the server runs under a significant load and the problem happens randomly. For example, with 10,000 orders there will be 26 orders with the exception, with 2500 orders there will be 4 orders with the exception, that are affected by this problem at the very same task.
java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("OMOSM_MGMT"."OM_JMS_EVENT"."TIMESTAMP")
ORA-06512: at "OMOSM_MGMT.OM_EVENT_PKG", line 546
ORA-06512: at "OMOSM_MGMT.OM_EVENT_PKG", line 610
ORA-06512: at line 1
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