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Some Completed Activities and Shifts are not Synchronizing Between the MDT And MWM v2 (Doc ID 1472297.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 to 2.0.1.5 [Release 2.0]
Information in this document applies to any platform.

Symptoms

Some completed activities and shifts are not synchronizing between the MDT and the Dispatch Interface. The following scenarios have been seen:

1) Activities that are completed in the MDT do not always appear completed in the CDI.
2) Crew shifts completed in the MDT do not always reflect as completed in the CDI.

It is expected that all transactions captured by the MDT will reflect in the CDI.

Cause

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In this Document
Symptoms
Cause
Solution
References


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