Completing a Shift on the Server Does Not Return Unworked Activities in an Unassigned Status In MWM v2.0.1.5 (Doc ID 1472333.1)

Last updated on JULY 10, 2012

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1.5 to 2.0.1.5 [Release 2.0]
Information in this document applies to any platform.

Symptoms

If a Shift is completed on the Server, the activities allocated to that Shift, in an open status, are not returned to an unassigned status.

It is expected that completing a Shift on the Server would cause a completion to occur on the MDT as well, and would unnassign any activities that have not been completed to allow them to be reassigned to another Shift.

Cause

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