Over Refund On The Tax-Only Adjustment
(Doc ID 1472335.1)
Last updated on OCTOBER 24, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.4.0]
Information in this document applies to any platform.
We see over refund on the tax_only adjustment.
1) On 4/1, Monthly cycle fee from 4/1 – 5/1 is $32.48 = $30 + 8.25% tax = $30 + $2.48
2) On 4/1, run bill_now.
3) On 4/1, do 100% tax only adjustment. Adjustment total is ($2.48).
4) On 4/1, cancel the cycle fee. Expect cycle fee credit of ($30) but no tax. However, we are seeing ($32.48) = ($30) + ($2.48) tax.
This is causing over refund of the original charge, which is contradicting to our original understanding.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document