80020009 Error at top of page when user is directed to the HomePage

(Doc ID 1473063.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Health Sciences InForm - Version 4.5.0 and later
Information in this document applies to any platform.
InForm Portal

Symptoms

Error '80020009 at <TRIALNAMEportal>/sponsor/n_tab.asp, line 47.

Tabs do not appear.

Site users do not get this error.  Only Sponsor and admin users get this error.

Cause

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