Poor Performance of Cost Resolution Screen in Retail Invoice Matching (Doc ID 1473317.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.1.2.1 and later
Information in this document applies to any platform.
Checked for relevance on 05 Mar 2014

Symptoms

The Cost Resolution screen times out when attempting to process a large number of records.


Steps to Reproduce:

1. Create an invoice to create cost discrepancy.
2. Run automatch batch.
3. Note that invoice goes to unresolved match status.
4. Go to Summary Match screen. Provide the order number and click the Group link.
5. Click the Details button.
6. Push down the item within discrepancy.
7. Click the Cost Resolution button.  Application times out when thousands of records are processed.

 

 

Cause

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