Event Information Not Getting Loaded For 75K Events In Customer Center
(Doc ID 1473476.1)
Last updated on APRIL 06, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.5.0]
Information in this document applies to any platform.
We are not able to view the event information for an item when there are 75K events on the bill for a customer in Customer Center.
We increased the JVM heap size to -Xms1024m -Xmx1536m before launch, but the problem still exists.
The following error is shown in javaPCM.log:
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