Unable To Collect Target Element Data For Move Command-Error While Reloading Lookups In OUCSS 2.0.1 (Doc ID 1473661.1)

Last updated on JULY 09, 2012

Applies to:

Oracle Utilities Customer Self Service - Version 2.0.1 and later
Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.

Symptoms

The OUCSS Installation process requires that the Lookup values from CC&B be reloaded.  This is accomplished by logging into OUCSS with WSSAdmin, then using the Action 'Reload Lookups' from the Admin > Lookup page.  When this is attempted against a CC&B environment that has SP5 installed, but no other patches, the process will fails with the following error message:

Unexpected error during request processing.  Unable to collect target element data for move command
 

Cause

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