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Oracle Communications MetaSolv Solution 6.2.1 New Features and Functionality - Improved Work Management Usability (Doc ID 1474434.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Purpose

This document provides details and recorded demonstrations of the enhancements to Oracle Communications MetaSolv Solution 6.2.1 that provide new features and functionality for Improved Work Management Usability.

Scope

The enhancements described below are focused on improvement in Work Management module and are available in MetaSolv Solution 6.2.1 and higher releases.

Details

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In this Document
Purpose
Scope
Details
 1. Single View for All Work Queues Owned By a User
 2. Ability to View All Work Queues in the Work Queue Manager
 3. User-Definable Task Attributes
 4. Ability to Add Gateway Events and Checklist Items to Tasks
 5. Ability to Run Rules and Behaviors at Process Supplement
  6.  Jurisdiction Code Displayed Beside Provisioning Plan Name
  7. Task Start Time Displayed in the Work Queue Manager
 8. Ability to Expedite Work Intervals for Tasks in the Provisioning Plan

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