Error: "Invalid database instance." When Attempting to Import or Export XML File in P6

(Doc ID 1475435.1)

Last updated on APRIL 18, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 7.0 3.0 and later
Primavera P6 Professional Project Management - Version 7.0 3.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to import or export XML files in P6 Professional.

The XML Log file displays:

com.primavera.common.exceptions.InvalidAuthenticationModeException: Invalid database instance. This can be caused by specifying an invalid database instance string or by specifying a database instance that connects to a database intended to be used with a different version of this product.

Changes

 

Cause

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