Problem with loss of workgroup calendar configuration.
Last updated on AUGUST 17, 2012
Applies to:Oracle Communications Order and Service Management - Version 7.0.3 to 7.0.3 [Release 7.0.0]
Oracle Communications Design Studio - Version 3.1.4 to 3.1.4 [Release 3.1.0]
Information in this document applies to any platform.
We are facing an issue with our Workgroup configuration in OSM 7. Every time after the deployment, the calendar configuration (that was made in OSM Admin) is lost. As a result, we have to redo the same configuration again.
The issue can be reproduced using following steps:
1. Use DS 3.1.4 GA. Deploy the cartridge on 188.8.131.520.
2. Launch OSM Admin, and generate calendar for the cartridge roles (
workgroups). Check table om_workgroups. Create Schedule Exception - check
3. Do a deployment of the cartridge again using DS.
4. Check OSM Admin after deployment. Refresh cache and check Calendar. The
calendar configuration are lost.
Check table om_workgroups - schedule_id = -1 for the workgroup which had a
calendar generated before re-deployment of the cartridge.
and OM_SCHEDULE_EXCEPTION - All entries for a workgroup are removed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms