Worklist filters do not return results if a workgroup is assigned to 'Worklist Viewer' role only.

(Doc ID 1475519.1)

Last updated on AUGUST 13, 2012

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 to 7.0.3 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

 Task Web Client users with a Role that has a Filter defined in the Order  Permissions don't see any orders in the worklist, even when there are orders.
 
Issue can be verified by creating a Role with Task Assignment and Worklist  Viewer functions. The filter for the worklist does not work for the user who belongs to newly created role. where the filter condition is satisfied.

Cause

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