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SalesOrder Gets Stuck In Waiting For Provisioning (Doc ID 1476030.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]
Information in this document applies to any platform.


 User is receiving the following error while building the O2A cartridges on OSM 7.2.0 version in Design Studio 7.2 .


   <Error> <oms>  <HOST_NAME>  <ExecuteThread: '14' for queue: 'oms.automation'> <oms-automation>  <BEA1-0D9CB404B708F7B7C592>
 <93dac95dac7fc1f4:-731de7e1:137d9cc522e:-8000-00000000000006bd>  <1339391227291> <BEA-000000> <core.logXMLApplicationException: An error  occurred processing XML request: 0 unknown error code 0 : message Error
 updating External Fulfillment State>  
<Error> <oms>  <HOST_NAME>  <ExecuteThread: '14' for queue: 'oms.automation'> <oms-automation>  <BEA1-0D9CB404B708F7B7C592>  <93dac95dac7fc1f4:-731de7e1:137d9cc522e:-8000-00000000000006bd>
 <1339391227291> <BEA-000000> <rule.XQueryHelper: Error updating Order  Lifecycle record.. .  File[ (actual location resolved to
 [osmmodel:///OracleComms_OSM_O2A_COM_SalesOrderFulfillment/  s/ComponentInteraction/OrderLifecycleManagementModule.xquery])] Line[326]  Column[-1]
 [    at orderlifecyclefn:updateOLMOnComponentStart() (*module with no  systemId*#233)  ]  net.sf.saxon.trans.XPathException: Error updating Order Lifecycle record.
 at net.sf.saxon.functions.Error.evaluateItem(  at net.sf.saxon.expr.Expression.process(  at net.sf.saxon.instruct.Choose.processLeavingTail(
 at  net.sf.saxon.expr.LetExpression.processLeavingTail(


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