SalesOder Gets Stuck In Waiting For Provisioning
Last updated on MAY 28, 2018
Applies to:
Oracle Communications Order and Service Management - Version 7.2.0 to 7.2.0 [Release 7.2]Information in this document applies to any platform.
***Checked for relevance on 01-February-2016***
Goal
User is receiving the following error while building the O2A cartridges on OSM 7.2.0 version in Design Studio 7.2 .
<Error> <oms> <OSM72Admin> <ExecuteThread: '14' for queue: 'oms.automation'> <oms-automation> <BEA1-0D9CB404B708F7B7C592>
<93dac95dac7fc1f4:-731de7e1:137d9cc522e:-8000-00000000000006bd> <1339391227291> <BEA-000000> <core.logXMLApplicationException: An error occurred processing XML request: 0 unknown error code 0 : message Error
updating External Fulfillment State>
<Error> <oms> <OSM72Admin> <ExecuteThread: '14' for queue: 'oms.automation'> <oms-automation> <BEA1-0D9CB404B708F7B7C592> <93dac95dac7fc1f4:-731de7e1:137d9cc522e:-8000-00000000000006bd>
<1339391227291> <BEA-000000> <rule.XQueryHelper: Error updating Order Lifecycle record.. . File[http://xmlns.oracle.com/communications/ordermanagement/pip/orderlifecyclefn/OrderLifecycleManagementModule.xquery (actual location resolved to
[osmmodel:///OracleComms_OSM_O2A_COM_SalesOrderFulfillment/1.0.0.0.0/resource s/ComponentInteraction/OrderLifecycleManagementModule.xquery])] Line[326] Column[-1]
[ at orderlifecyclefn:updateOLMOnComponentStart() (*module with no systemId*#233) ] net.sf.saxon.trans.XPathException: Error updating Order Lifecycle record.
at net.sf.saxon.functions.Error.evaluateItem(Error.java:48) at net.sf.saxon.expr.Expression.process(Expression.java:461) at net.sf.saxon.instruct.Choose.processLeavingTail(Choose.java:688)
at net.sf.saxon.expr.LetExpression.processLeavingTail(LetExpression.java:557)
Solution
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