Change does not Autopromote to Closed State, Intermittent Locking Errors due to Slow Stored Procedure (Doc ID 1476241.1)

Last updated on JULY 29, 2015

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

Change does not autopromote to closed status when all Approvers approved and all criteria is met. Valid next status for CCB is Released and Closed, Change AutoPromotes to next status (Released), and can manually move change from CCB to Closed

SDK/WSX Customizations are failing occasionally with 512 and 531 errors

Change Object Number : <>
Error code : 531
Error message : This object has been modified, please refresh and try again.
Root Cause exception : com.agile.util.exception.CMAppException: This object has been modified, please refresh and try again.

at com.agile.api.pc.APIObject.createError(APIObject.java:131)
at com.agile.api.pc.Row$SetValueAction.doSdkAction(Row.java:1033)
at com.agile.api.common.SDKAction.run(SDKAction.java:23)
...

Or

Try to release change
 
Error: Someone is working on this object; please try again later
 
Steps to reproduce
  1. Create a new change by using Save As
  2. Try to release it
  3. Hangs for long time
  4. Cancel
  5. Log out and in
  6. Try to release again
  7. Recieve error

Error message : This object has been modified, please refresh and try again.
Root Cause exception : com.agile.util.exception.CMAppException: This object has been modified, please refresh and try again.


Cause

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