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Context Zones Not Displaying/Expanding - Zone handler failed: "com.splwg.base.web.portal.ServiceZoneHandler" (Doc ID 1476322.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Oracle Utilities Framework - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SP - Service Pack

 

After applying FW SP15 CC&B  - Control Central - Current Context display no information, some of the Zone is not displaying data

The weblogic_current.log there is a java.lang.NullPointerException:

 

Solution

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In this Document
Goal
Solution
References


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