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Can't View Attachment In Outlook Connector, When Created In Convergence (Doc ID 1476922.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

Using Outlook Connector 7.3-120 on Vista and Calendar Server 7 patch 142785-06 with Convergence 2 patch 145711-04 on Solaris Sparc64.

When I create an event in Outlook Connector and insert an attachment into the description, I'm able to view that attachment in both Convergence and Outlook Connector.

When I create an event in Convergence and add an attachment, I can see the attachment in Convergence, but not in Outlook Connector. When I try to retrieve the attachment in Outlook Connector (by right clicking on the event and clicking 'View attachments -> '), I get an error stating that one or more parameters values are not valid.

Is there a known compatibility issue here between Outlook Connector and Convergence with attachments? How can we avoid the error and get this to work?

Changes

 

Cause

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