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When Adding or Getting Attachments Using Process Extensions, Receive error 'RepositoryException: The preferred file server : <> for user : ifsuser is down' due to Incorrect Credentials in agile.properties (Doc ID 1477009.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 to 9.3.2.0 [Release 9.3.0.0 to 9.3.2]
Information in this document applies to any platform.



Symptoms

 When executing a Process Extension that creates or retrieves attachments, the operation fails with an error is logged in the history or event subscriber monitor:

com.agile.webfs.components.common.RepositoryException: The preferred file server : <URL> for user : ifsuser is down. Please contact the system administrator

 

Changes

 Recent deployment, or changes made to the internal ifsuser password

Cause

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