My Oracle Support Banner

When Adding or Getting Attachments Using Process Extensions, Receive error 'RepositoryException: The preferred file server : <> for user : ifsuser is down' due to Incorrect Credentials in (Doc ID 1477009.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Agile PLM Framework - Version to [Release to 9.3.2]
Information in this document applies to any platform.


 When executing a Process Extension that creates or retrieves attachments, the operation fails with an error is logged in the history or event subscriber monitor:

com.agile.webfs.components.common.RepositoryException: The preferred file server : <URL> for user : ifsuser is down. Please contact the system administrator



 Recent deployment, or changes made to the internal ifsuser password


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.