Unable to provision CTM templates {CSptGenericRule}, must have 1 {CSptPolicyType} as a parent. It has 0 instead.

(Doc ID 1477547.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications IP Service Activator - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

The customer was having an issue with the CTM UI, they were unable to activate templates and kept seeing the error "{CSptGenericRule}, must have 1 {CSptPolicyType} as a parent. It has 0 instead" 

The integration_manager log showed the following error:

 

 

Cause

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