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Unable to provision CTM templates {CSptGenericRule}, must have 1 {CSptPolicyType} as a parent. It has 0 instead. (Doc ID 1477547.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications IP Service Activator - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

The customer was having an issue with the CTM UI, they were unable to activate templates and kept seeing the error "{CSptGenericRule}, must have 1 {CSptPolicyType} as a parent. It has 0 instead" 

The integration_manager log showed the following error:

20120622-133948|032f|TRC1|Add Audit Object (100110): [605516], a {CSptGenericRule}, must have 1 {CSptPolicyType} as a parent. It has 0 instead
20120622-133948|032f|TRC2|CSptTransaction::RollbackAndDelete:0
20120622-133948|032f|TRC2|DeleteObjects: 0x059f0dc8
20120622-133948|032f|TRC2|DeleteObjects: 0x072ee148
20120622-133948|032f|TRC2|DeleteObjects: 0x072ef2c8
20120622-133948|032f|TRC2|DeleteObjects: 0x076df308
20120622-133948|032f|TRC2|DeleteObjects: 0x076df588
20120622-133948|032f|TRC2|DeleteObjects: 0x09de4588
20120622-133948|032f|TRC2|DeleteObjects: 0x0aedabc8
20120622-133948|032f|TRC2|DeleteObjects: 0x0af51188
20120622-133948|032f|TRC2|DeleteObjects: 0x0df14288
20120622-133948|032f|TRC2|DeleteObjects: 0x0df14888
20120622-133948|032f|TRC2|Deleting CSptTransaction operations:0
20120622-133948|032f|INF2|  Doing the Calculation.
20120622-133949|032f|INF2|  Doing the Validation.
20120622-133949|032f|TRC1|  CSptPolicyServer::Validate()
20120622-133949|032f|TRC1|  Raising validation fault: 2400
20120622-133949|0009|TRC1|Polling server...
20120622-133950|032f|TRC1|Transaction ID: 0 Root Affected Targets size: 0
20120622-133950|032f|TRC2|CSptTransaction::RollbackAndDelete:0

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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