LSR Export Contains Incorrect Expedite Reason
(Doc ID 1477751.1)
Last updated on MAY 04, 2021
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.0 to 6.2.1 [Release 6.2.0]Information in this document applies to any platform.
Symptoms
When exporting an LSR the expedite reason value is incorrect. It looks like this is a string to integer conversion problem. The reasons are:
1 – Medical emergency
2 – Natural disaster/fire
3 – Out of service (customer error)
4 – Customer request
The EXPEDITE_REASON value in the LOC_SERV_REQ table has the correct values – 1, 2, 3 or 4. When the order is exported, the value contained in the payload is incorrect. The following values are in the payload:
Null is being sent as 32
1 is being sent as 49
2 is being sent as 50
3 is being sent as 51
4 is being sent as 52
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |