LSR Export Contains Incorrect Expedite Reason

(Doc ID 1477751.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 to 6.2.1 [Release 6.2.0]
Information in this document applies to any platform.

Symptoms



When exporting an LSR the expedite reason value is incorrect.  It looks like this is a string to integer conversion problem.  The reasons are:

1 – Medical emergency
2 – Natural disaster/fire
3 – Out of service (customer error)
4 – Customer request

The EXPEDITE_REASON value in the LOC_SERV_REQ table has the correct values – 1, 2, 3 or 4.  When the order is exported, the value contained in the payload is incorrect.  The following values are in the payload:

Null is being sent as 32
1 is being sent as 49
2 is being sent as 50
3 is being sent as 51
4 is being sent as 52

Cause

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