Facet Appearing in Filter List After it has been Deleted from InfoManager (Doc ID 1477835.1)

Last updated on MAY 12, 2017

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

If a category is deleted from InfoManager Console it can still appear in the filter list.

In some versions an extra facet can appear in the filter list,  CMS-CATEGORY-<repo name>-NULL.  This facet is showing at the bottom of the filter list in infocenter.

The entries in this extra filter category, CMS-CATEGORY-<repo name>-NULL, are categories that have been deleted from the IM categories list and are no longer in IM.

After applying the Oracle Knowledge 8.6.1 patch for Information Manager and Search the CMS-CATEGORY-<repo name>-NULL facet appears into InfoCenter.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms