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ERROR Invalid Value Received For Field NBR_TO_FORMAT For Number (Doc ID 1477877.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
CM - Customer Modification
SP - Service Pack
OUAF/FW - Oracle Utilities Framework

On CCB v2.3.1,

When attempting to run batch job MUP2 and BILLING, the following error occurs.

ERROR
-----------------------

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. The problem appears to occur on Meter rollovers, first upload a read, and then when the bill cycle closes and system attempt to use an estimated read.
2. Before CC&B 2.3.1 SP3 system used to receive a To Do clearly outlining the problem, but since SP3, To Do message: System Error reported and above error shown in log file.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive To Do as expected.

Changes

 Applied CCB 2.3.1 SP3

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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