OSM Home Page Is Showing A Potential Security Exception (Doc ID 1477888.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

In the OSM Web Client, when any user sets the initial login screen as "Query", OSM throws the following exception :

An exception has occurred

Please use the navigation buttons located above to proceed
Message Type: Security Violation
Message Code: 0
Message:
 A potential security violation has been detected: Security token mismatch on '/home' request from

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms