RTLog Generated Incorrectly For Return Transactions Containing Manual Discount Items
Last updated on APRIL 05, 2018
Applies to:Oracle Retail Point-of-Service - Version 13.3.3 and later
Information in this document applies to any platform.
When processing a return transaction from Oracle Retail Point of Service (ORPOS) , RTLOG fails in Retail Sales Audit (ReSA) with a 'Discount Reason Code missing' error .
Steps To Reproduce:
- Complete a sale with manual transaction discount applied to item with reason code "Senior Citizen".
- Complete a return with receipt for transaction in step 1.
- RTLog is generated without the reason code for the return transaction.
- Load above RTLog in ReSA , error "DISC_REASON_REQ" is found in SA_ERROR.
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