Database Configuration Error: "Bad Public Username or Password. Timeout Expired" OR "Event Code: AVAA0-0935-9" upon P6 Professional Login when using Microsoft SQL Server Express (Doc ID 1478126.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

SYMPTOM #1:

Attempting to login to the P6 Professional desktop client application results in the following error message:

ERROR:  
----------------
Unable to connect to the database.  Would you like to configure the database connection now?

After selecting  'Yes' to configure the database connection, the following database configuration error is received:

ERROR:
----------------
Bad public user name or password. Timeout expired.

 

SYMPTOM #2:

When attempting to login to P6 Professional, the following event code is received:

ERROR
-----------------------
Exception: EAccessViolation [window]
Application Exception
Type:  EAccessViolation
Event Code:  AVAA0-0935-9
Description: Access violation at address 00DEBA89 in module 'PM.exe'.  Read of address 00000000

Observe the size of the log file, or data file has grown (when fully shrunk the log file should be around 5 MB, or the data file may exceed the limitations for the version of SQL Server Express in use). 

Changes

 A large number of projects or data may have been deleted from the application during the last successful connection.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms