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MWM v2 External Id Search Field In Task Search Has Wrong Length (Doc ID 1478279.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 to [Release 2.0]
Information in this document applies to any platform.


When a task is created in Oracle Utilities Customer Care and Billing (CCB) and sent to Oracle Utilities Mobile Workforce Management (MWM), the external id for the task sometimes has 32 digits but the field for external id search in Task Search has a maximum of 30 digits so it is not possible to search for the exact external id number.


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