De Minimis Rule Algorithm Is Causing Bill To Not Get Completed (Doc ID 1478654.1)

Last updated on JULY 27, 2012

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 to 3.1.1 [Release 3.1]
Information in this document applies to any platform.

Symptoms

When attempting to complete a Bill that has a Bill Segment derived from Usage Requests, and the associated Customer Class has a Apply De Minimis algorithm setup, and that De Minimis rule is executed, Bill completion fails with Message 6, 12405 ("This bill has unfrozen bill segments").

Cause

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