Unable To Close Required Services Through Customer Center (Doc ID 1478677.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.1 [Release 7.3.0]
Microsoft Windows (32-bit)

Symptoms

Unable to close required services from Customer Center

Reproduction steps:
1. create a plan with options having one required deal and one optional deal.
2. later created an account with the above plan.
3. changed validate_deal_dependencies to 1 in cm pin.conf; restart cm.
4. created another account with the same plan
5. Try to close the required deal service in both the accounts.

Current behaviour:
Able to close the required service in the first account created when validate_deal_dependencies to 0, only that service closed
unable to close the required service in the second account created when validate_deal_dependencies to 1

Cause

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