Error found in PPM prosight.log file: Could not load AddOn modules

(Doc ID 1478874.1)

Last updated on JANUARY 05, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

What caused the following error: Could not load AddOn modules

Error reported in prosight.log file:

<Trace Type="Error" Time="7/11/2012 12:37:19.281" class="psAddOnObjProperties" Method="refreshAddonModules" Process="AddOnExeForChangeDB.exe (3920)" Client="">
Could not load AddOn modules
&ltException&gt
ProSight.Portfolios.Infrastructure.Exceptions.psInternalException: User ID property is not set in psContext, probably because it is an out-of-transaction context
   at ProSight.Portfolios.Infrastructure.Misc.psContext.getUserIDProperty()
   at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psContainerObj.newObjectInit(Int32 iObjectType, Int32 iObjectID, Int32 iContainerID)
   at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psModuleObj.addModule(Int32 iUserID, Int32 iModuleID, String sModuleName, String sModuleDescription, String sModuleGUID)
   at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psAddOnObj.psAddOnObjProperties.refreshAddonModules()

Cause

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