Resolving Trouble on a Container Received Via Blind Receiving Does Not Decrease the Quantity in RMS ITEM_LOC_SOH.NON_SELLABLE_QTY (Doc ID 1478927.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 13.2.4 and later
Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Mar-2014***

Symptoms

Resolving Trouble on a container received via Blind Receiving is not updating the Stock On Hand (SOH) to 'sellable' in Retail Merchandising System (RMS).

ITEM_LOC_SOH.NON_SELLABLE_QTY in RMS still reflects the troubled quantity and is not cleared by resolving the trouble.


Steps to Reproduce:

  1. Create a Blind Receipt (RF > Receiving F6-Create Appt).  Note that the BLIND_BULK_RECEIVING in SCP table must be enabled.
  2. Enter container, item, PO, and container quantity.
  3. Press F9-Trouble and assign a valid trouble code to this container.
  4. Confirm the receipt (F6, scan the container, press F4-Process Selected, then press F4-Confirm).
  5. Check the Stock on Hand (RMS table ITEM_LOC_SOH), and validate that the non-sellable qty is updated correctly for the Troubled inventory.
  6. Resolve the Trouble.
  7. Recheck the Stock on Hand, and note that the inventory has not been moved to 'sellable'.

 

Cause

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