Resolving Trouble on a Container Received Via Blind Receiving Does Not Decrease the Quantity in RMS ITEM_LOC_SOH.NON_SELLABLE_QTY

(Doc ID 1478927.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Warehouse Management System - Version 13.2.4 and later
Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Mar-2014***


Resolving Trouble on a container received via Blind Receiving is not updating the Stock On Hand (SOH) to 'sellable' in Retail Merchandising System (RMS).

ITEM_LOC_SOH.NON_SELLABLE_QTY in RMS still reflects the troubled quantity and is not cleared by resolving the trouble.

Steps to Reproduce:

  1. Create a Blind Receipt (RF > Receiving F6-Create Appt).  Note that the BLIND_BULK_RECEIVING in SCP table must be enabled.
  2. Enter container, item, PO, and container quantity.
  3. Press F9-Trouble and assign a valid trouble code to this container.
  4. Confirm the receipt (F6, scan the container, press F4-Process Selected, then press F4-Confirm).
  5. Check the Stock on Hand (RMS table ITEM_LOC_SOH), and validate that the non-sellable qty is updated correctly for the Troubled inventory.
  6. Resolve the Trouble.
  7. Recheck the Stock on Hand, and note that the inventory has not been moved to 'sellable'.



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