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Quick Search Does Not Return Any Results / Records When Searching For A Project Name That Exists, Advanced Search Returns Projects (Doc ID 1478943.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.1 to 9.3.1.2 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2 version, Searches

Quick search does not return any results when searching for a Project name that exists. Sometimes, when the user searches for a Project by the Project number/name using the Agile quick search, the system does not find it. But after sometime when the user performs the same search the results show up.

Advanced Search always returns the correct result. This occurs in both upgraded as well as freshly installed databases

EXPECTED BEHAVIOR
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The behavior of both the searches should be the same


Quick search returns no records of a Project name that exists.
STEPS
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The issue can be reproduced at will with the following steps:
1. Launch Web Client
2. Search for an Activity using Quick search
3. No data found
4. Search for the same via an Advanced Search
5. Results are returned

Cause

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