Service Level Resource Adjustment Changes Validity Dates Of Sub-balance
(Doc ID 1478992.1)
Last updated on MARCH 22, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 7.4.0]
Information in this document applies to any platform.
In customer center (CC), one applied an adjustment to a resource on service level.
Resource had 2 sub-balances:
One for the current billing cycle and one for next billing cycle (system is using billing in advance).
The adjustment was applied correctly to the current billing cycle sub-balance, as selected in CC.
But the validity dates of the sub-balance for next billing cycle were changed to the current billing cycle.
Please check the attachment for more details.
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