Service Level Resource Adjustment Changes Validity Dates Of Sub-balance

(Doc ID 1478992.1)

Last updated on NOVEMBER 11, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

In customer center (CC), one applied an adjustment to a resource on service level.

Resource had 2 sub-balances:
  One for the current billing cycle and one for next billing cycle (system is using billing in advance).

The adjustment was applied correctly to the current billing cycle sub-balance, as selected in CC.

But the validity dates of the sub-balance for next billing cycle were changed to the current billing cycle.

Please check the attachment for more details.

Cause

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