Pipeline Did Not Stop or Reconnected when It Lost Connection to DB

(Doc ID 1480014.1)

Last updated on JANUARY 20, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.5.0.0.0 [Release 7.3.1 to 7.5.0]
HP-UX Itanium
Checked for relevance on 20-Jan-2017.

Symptoms

1. When Pipeline framework connection to database is lost, it continues working. From that moment, EDRs are potentially wrong rated because of customer data not updated. Other consequence, it's not possible to receive/answer requests for account locking from Rerating.

From process log file, observed that after ERR_DEQUEUE_EVENT shown below, no INF_EVENT was logged.

Expected behaviour is the Pipeline to automatically reconnect or to stop.

2. When database connection was lost, sending a semaphore to reconnect did not work.

Changes

 

Cause

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