Receiving 'NW.native7: Word Automation: Unknown CException (native Code): 7!Exception In Documents'. (Doc ID 1480457.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Insurance Istream - Version 3.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to generate and render documents , the following error occurs.

RenderingServiceException: NW.native7: Word automation: Unknown CException (native code): 7!Exception in Documents.Open (d:\Apps\Oracle\PubTemp\Composite1535di__Master Control.doc) (Code=0, Context=24577, Description="There is insufficient memory. Save the document now.")

When the workers ran in service mode, it appears that the request were being stuck in the Publisher SERVICE queue.
When the workers ran in application mode, a Microsoft Visual Basic Dialog box to either end or debug would appear.
Using Local Assembly on the worker and generating the same model/keydata reported no errors however when attempted to execute the macro resulted in the same Microsoft Visual Basic Dialog box.

Cause

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