Deleted Activity In MWM Is Not Cancelled In CC&B
(Doc ID 1480942.1)
Last updated on MARCH 20, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 2.1.0 to 188.8.131.52 [Release 2.1]
Information in this document applies to any platform.
A deleted Activity in MWM is not Canceled in CC&B. A Field Activity that is created in CC&B, passed to MWM, and deleted in MWM is not canceled in CC&B. The CC&B Field Activity remains in a Pending status.
FWPIP does not receive a transaction when the MWM Field Activity is deleted. Further, an error occurs in the FWPIP when the deleted MWM Field Activity is then canceled in CC&B.
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