Error During HTML Form Conversion From 4.5.2 To 4.6.5 (Doc ID 1481418.1)

Last updated on DECEMBER 05, 2019

Applies to:

Symptoms

You are in the process of migrating to 4.6.5 from 4.5.2. While converting a study with the following NAV steps

the job fails with a FAILURE status. It fails for the <DCI NAME 2> DCI. The html migration ran well for the other studies with no issues.


From the log file:


  Generating PDR Template for dci: <DCI NAME 1> (id : <DCI ID 1>) version: 2
  Successfully generated PDR Template for the dci: <DCI NAME 1> version: 2
  Generating HTML Template for dci: <DCI NAME 1> (id : <DCI ID 1> ) version: 2
  Successfully generated HTML Template for the dci: <DCI NAME 1> version: 2
Finished Generation for study: <STUDY>
Setting batch jobs status to FAILURE
Possible reasons - Migration failed for a PDR Template or a HTML DE Form Version / Nothing to migrate
 / Reports server not configured for user
End Time 30-JUL-2012 08:20:30
Navigated to the record.

Here is the debug version of the error information:

For dci 13102 version 2
Generating PDR Template for dci: <DCI NAME 2> (id : <DCI ID 2>) version:2
Invoking with parameters <DCI ID 2> - 2 - \\xxxxx.org\rdc\dcif_images - en_US - Y
Returned from dcif generator
To begin with the second leg
To generate pdf for <DCI ID 2>
Write of xml complete
To submit report
Finished report with TERMINATED_WITH_ERROR
Failed PDF generation Leg 2
PDR Template generation Failed for dci: <DCI NAME 2> version: 2
Reason : Error 786100: Failed to Generate PDR Template for DCI <DCI NAME 2> Version: 2.Either the system failed to connect to the report server or the report server failed to convert to PDF. For errors while converting to PDF, try Action->Report Queue Manager.
Generating HTML Template for dci: <DCI NAME 2> (id : <DCI ID 2> ) version: 2
Successfully generated HTML Template for the dci: <DCI NAME 2> version: 2


OCCURRENCE PATTERNS: consistent, but only with the given DCI. All others are successfully migrated

Changes

Cause

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