My Oracle Support Banner

Error During HTML Form Conversion From 4.5.2 To 4.6.5 (Doc ID 1481418.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version 4.6.5 and later
Information in this document applies to any platform.

Symptoms

You are in the process of migrating to 4.6.5 from 4.5.2. While converting a study with the following NAV steps

Admin-> Create XMLP DCI forms

the job fails with a FAILURE status. It fails for the SCHED_XXXX DCI. The html migration ran well for the other studies with no issues.


From the log file:


  Generating PDR Template for dci: PRIMARY EFFICACY ENDPOINT (id : 11802 ) version: 2
  Successfully generated PDR Template for the dci: PRIMARY EFFICACY ENDPOINT version: 2
  Generating HTML Template for dci: PRIMARY EFFICACY ENDPOINT (id : 11802 ) version: 2
  Successfully generated HTML Template for the dci: PRIMARY EFFICACY ENDPOINT version: 2
Finished Generation for study: XXXX_PROSTHES
Setting batch jobs status to FAILURE
Possible reasons - Migration failed for a PDR Template or a HTML DE Form Version / Nothing to migrate
 / Reports server not configured for user
End Time 30-JUL-2012 08:20:30
Navigated to the record.


Here is the debug version of the error information:

For dci 13102 version 2
Generating PDR Template for dci: SCHED_XXXX (id : 13102 ) version:2
Invoking with parameters 13102 - 2 - \\xxxxx.org\rdc\dcif_images - en_US - Y
Returned from dcif generator
To begin with the second leg
To generate pdf for 13102
Write of xml complete
To submit report
Finished report with TERMINATED_WITH_ERROR
Failed PDF generation Leg 2
PDR Template generation Failed for dci: SCHED_XXXX version: 2
Reason : Error 786100: Failed to Generate PDR Template for DCI SCHED_XXXX Version: 2.Either the system failed to connect to the report server or the report server failed to convert to PDF. For errors while converting to PDF, try Action->Report Queue Manager.
Generating HTML Template for dci: SCHED_XXXX (id : 13102 ) version: 2
Successfully generated HTML Template for the dci: SCHED_XXXX version: 2


OCCURRENCE PATTERNS: consistent, but only with the given DCI. All others are successfully migrated

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.