Mass Change Hung (Doc ID 1481656.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
OC hangs when the user tries to execute any activity related with Mass Change.

STEPS TO REPRODUCE:
-----------------------------
* Connect to OC
* Go to Conduct > Mass Changes > Responses Changes
* Enter the parameters for both blocks, then save.
* Try to execute "Count CDS"

BUSINESS IMPACT:
-----------------------
User is not able to execute Mass Change.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms