Divided Mail Not Reassembled Properly by Defragment Channel (Doc ID 1481939.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Symptoms

On Messaging Server 7 on SPARC Solaris

When sending defragmented email messages it receives in parts, it is not combined as one message.

The issue can be reproduced at will with the following steps:
This happens when below process is done in Outlook Express.

1. create account, connecting IMAP.
2. set 16 KByte for mail divided size, this can be achieved in the E-mail Account settings Advanced-tab of Outlook Express. See below.
3. send mail that is attached file that is over 16KByte.
4. receive the mail.

After setting:

add master_debug to the defragment channel

set MM_DEBUG=5 in option.dat
<msg-server-root>/sbin/imsimta cnbuild
<msg-server-root>/sbin/imsimta restart job_controller

You will find in the defragment_master* log file:

10:23:27.56: Working on message body
10:23:27.57: Processing successful. Terminate submission
10:23:27.69:   Working on part entry #1
10:23:27.69:   This part is 15524 days(s) old
10:23:27.69:   This part is too old -- sending it on

Screenshot of E-mail Account - Advanced tab setting in Outlook Express:

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.