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The "Disable SMS Notifications" Checkbox Is Missing From the "Edit Subscriber" SMS Screen (Doc ID 1482076.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 to 4.4.1 [Release 4.0.0 to 4.4]
Information in this document applies to any platform.


Since the Edit Subscriber screen is managed by Subscriber Profile Manager (SPM), the checkbox called Disable SMS Notifications is no longer shown.

Before SPM

Since SPM


It is important to first make sure that system is correctly configured to show the Disable SMS Notifications checkbox. Indeed, it is possible to hide it according to the Service Management System (SMS) Screens, the relation is


Screen user <---> Template <---> Screen permissions


In this case, we want to make sure that the SMS user has the permission to see the Disable SMS Notifications checkbox, to make sure if it is not present that we hit this bug.


  1. Find the Permission Name associated to the Disable SMS Notificationscheckbox

    • Open the SMS Screens -> Services -> Subscriber Profile Manager

    • Browse to the Subscriber Config tab

      In this case, the Permission Name for the checkbox is Boss-Details-Disable SMS Notifications
  2. Find the template that allocates this Permission

    • Open the SMS Screens -> Operator Functions -> User Management

    • Browse to the Template Creation tab and look for any template that lists the Boss-Details-Disable SMS Notifications permission, by default, the SPM template lists it

  3. Make sure the SMS Screen User (in this case, SU) is allocated this template

    • From that same location, browse to the Template tab and look for the Allocated Templates for the SMS Screen User using the Find button. It should list the required template


This problem exists in any version


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