Balance Type Announcements do not Persist After Saving

(Doc ID 1482330.1)

Last updated on SEPTEMBER 09, 2012

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 to 5.0.0 [Release 4.4 to 5.0]
Oracle Solaris on SPARC (64-bit)

Symptoms

In versions of NCC 4.4.1.0, 4.4.1.1 and 5.0.0.0, an issue exists where Balance Type Announcements can be unknowingly be unset after saving and reopening the Balance Type screens.

Balance Type Announcements can be played for the specific balance type under the following circumstances:

  1. When the Balance Type expires
  2. When the Balance Type is due to expire
  3. When the Balance Type is positive (only applies to non-Cash type balances)
  4. When the Balance Type is negative or if there is no credit available

Here is an example of the Balance Type Announcements screen:

The issue which exists occurs after any of the Announcement Set/Entry dropdown lists are selected and saved.  The next time this screen is reopened, they will display as being unset, despite being set in the database/background.

If Save is clicked, any configured Balance Type Announcements will be overwritten and unset.

Changes

Installation of NCC 4.4.0.0, 4.4.1.0 or 5.0.0.0.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms