Error During Topup For Existing Accounts
(Doc ID 1482792.1)
Last updated on OCTOBER 14, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
While upgrading from 7.2.1 to 7.5 by the path 7.2.1 --> 7.3-->7.4-->7.5 ,Error are seen during topup for existing accounts.
For an existing account there is search on the /event/billing/product with node location where as in 7.5 the node location is replaced with offering object
and the search is erroring out.
Steps to re-produce :
1) Upgrade to 7.2.1 to 7.5
2) For an existing/old account try to do a topup by customer center or thorugh testnap
Expect result: being able to do a successful top up
Actual result: receiving an error in Customer Center/testnap. Not able to top up
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |