Background Processor Job Worker(jwkr.exe) Process Immediately Crash with Error Number 21 (Doc ID 1483313.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

The Background Processor's Job Worker (jwkr.exe) immediately crashes with an Error Number 21 for "Bad runtime function reference" when the job starts to process.

Screenshot of Error Number 21

Error text

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Background Processor Job Worker(jwkr.exe) Process Immediately Crash with Error Number 21 (Doc ID 1483313.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!