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Billing Option On A Re-billed Bill Segment Is Different Than Original Bill Segment (Doc ID 1483317.1)

Last updated on MARCH 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 3.1.1 to 3.1.1 [Release 3.1]
Oracle Utilities Customer Care and Billing - Version 2.3.1 to 2.3.1 [Release 2.3]
Information in this document applies to any platform.

Symptoms

When Oracle Utilities Meter Data Management (MDM) sends a correction read for the existing Bill in Oracle Utilities Customer Care and Billing (CCB), the Usage's Billing Option defaults to "Use Schedule" and Allow Estimate defaults to Uncheck/False on the new re-billed Bill Segment and did not use the values of Billing Option and Allow Estimate of the original Bill Segment.     

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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