Pin_rerate Utility Fails With Signal 11 (Doc ID 1484705.1)

Last updated on APRIL 04, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

While runing pin_rerate utility, the Signal 11 error is getting generated.

cm.pinlog:
-----------------------------------------------------------------------------------------------------
D Tue Jul 31 15:11:32 2012 cm:24569 fm_rate_get_prodlist.c:674 1::pin_rerate:24555:-184484976:96:1343382318:5
fm_act_search_au_acct_product return flist
# number of field entries allocated 87, used 44
0 PIN_FLD_CREATED_T TSTAMP [0] (1341030637) Sat Jun 30 00:30:37 2012
0 PIN_FLD_MOD_T TSTAMP [0] (1341030637) Sat Jun 30 00:30:37 2012
.....
....
....
Received Signal 11
#0 0xffffe410 in __kernel_vsyscall ()
#1 0x0047c403 in __waitpid_nocancel () from /lib/libc.so.6
#2 0x00421ccb in do_system () from /lib/libc.so.6
#3 0xf73a61cd in system () from /lib/libpthread.so.0
#4 0xf7d6111a in printExceptionReport ()
#5 0xf7d5986d in sigsegv_handler () from /opt/brm/portal/7.4/lib/libcm_main.so
#6
#7 0xf7e09999 in pini_flist_find () from /opt/brm/portal/7.4/lib/libcmpin.so
#8 0xf7e2a118 in pini_flist_get () from /opt/brm/portal/7.4/lib/libcmpin.so
#9 0xf67774f7 in fm_rate_get_prodlist_select ()
#10 0xf6775d50 in op_rate_get_prodlist ()
#11 0xf7deaaec in cm_pre_pcm_op () from /opt/brm/portal/7.4/lib/libcmpin.so
#12 0xf7dfebc3 in pcm_op_ex () from /opt/brm/portal/7.4/lib/libcmpin.so
#13 0xf7dfe76c in pcm_op () from /opt/brm/portal/7.4/lib/libcmpin.so
#14 0xf6a74601 in fm_act_set_acct_preread_flist ()
#15 0xf6a76849 in fm_act_prep_rating () from /opt/brm/portal/7.4/lib/fm_act.so
#16 0xf6a85270 in fm_act_rate_discount_and_tax ()
#17 0xf6a7fd6c in op_act_usage () from /opt/brm/portal/7.4/lib/fm_act.so
#18 0xf7deaaec in cm_pre_pcm_op () from /opt/brm/portal/7.4/lib/libcmpin.so
#19 0xf7dfebc3 in pcm_op_ex () from /opt/brm/portal/7.4/lib/libcmpin.so
#20 0xf7dfe76c in pcm_op () from /opt/brm/portal/7.4/lib/libcmpin.so
#21 0xf6964fca in fm_subs_rb_backout_evt_bal_impacts ()
#22 0xf6951f89 in fm_subs_rb_rerate_events ()
#23 0xf69516da in op_subscription_rerate_rebill ()
#24 0xf7d5474c in cm_custom_ex () from /opt/brm/portal/7.4/lib/libcm_main.so
#25 0xf7d53bfe in cm_custom () from /opt/brm/portal/7.4/lib/libcm_main.so
#26 0xf7d51f4f in cm_child () from /opt/brm/portal/7.4/lib/libcm_main.so
#27 0xf7d60a8f in mainThread () from /opt/brm/portal/7.4/lib/libcm_main.so
#28 0x080487ce in main ()
-------------------------------------------------------------------------------------------------

pin_rerate.pinlog:
----------------------------------------------------------------------
W Tue Jul 31 15:11:33 2012  pin_rerate:24555 pcpst.c(82):4315 1::pin_rerate:24555:-184484976:96:1343382318:5
Server connection(ip  11960) ready to failover (no trans)
E Tue Jul 31 15:11:33 2012 pin_rerate:24555 pcm.c(57):942 1::pin_rerate:24555:-184484976:96:1343382318:5
Op (PCM_OP_BILL_RERATE_REBILL) receive failed in pcm_op
...
...
D Tue Jul 31 15:11:33 2012  pin_rerate:24555 pin_rerate.c:3800 1::pin_rerate:24555:-184484976:96:1343382318:5
Output Flist of Rerating
NULL flist ptr
E Tue Jul 31 15:11:33 2012  pin_rerate:24555 pin_rerate.c:3816 1::pin_rerate:24555:-184484976:96:1343382318:5
error in op_subscription_rerate_rebill
------------------------------------------------------------------------

Cause

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