Invalid Username or Password while attempt to log into the Demantra Business Modeler (Doc ID 1485622.1)

Last updated on OCTOBER 06, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Goal

Attempt to log into the Demantra Business modeler receive the following error alert:
Invalid Username or Password.Please try again.


Symptoms:
Execute the results of the following query

Check, is the password is in Demantra encrypted form (like 52,61,...) and ENCRYPTION_TYPE value is SHA-1?  If it is the case ,while trying to logging into the Demantra , the application will decrypt the Demantra encrypted format password to SHA-1 ,so the decrypted password may be mismatch to the actual value.
 

Solution

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