Cannot Print A Blank Casebook In A New Study

(Doc ID 1486222.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.2 and later
Information in this document applies to any platform.

Symptoms

You are attempting to run a blank PDR report but for a specific CRF the attempt results in a series of error messages included below.

ERROR MESSAGES:

The report log contains the following:

RS_FAILURE

LOG :
Report: c:\opapps46\oc\RXCDMCRF.rep
Logged onto server: PTROCLP1
Username: OPS$TPATRICK

6:==> Graphic Blank Casebook Report ends with failure. error = 1007
6:==> Graphic Blank Casebook Report unexpected error. Please see the
java log file for details: \\sjdb03\ptroclp1\tpatrick\j7381.log
6:==> Report ending ...............




Jlog file contains the following:


java.sql.SQLException: ORA-19032: Expected XML tag , got no content
ORA-06512: at "SYS.XMLTYPE", line 310
ORA-06512: at "RXC.RDC_REPORT_XML_GENERATION", line 3056
ORA-06512: at "RXC.RDC_REPORT_XML_GENERATION", line 3822
ORA-06512: at line 1

at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:124)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:304)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:271)
at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:625)
at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:180)
at oracle.jdbc.driver.T4CCallableStatement.execute_for_rows(T4CCallableStatement.java:869)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1080)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:2915)
at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3006)
at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4119)
at oracle.pharma.rdc.pdr.PatientDataReport.generate(PatientDataReport.java:533)
at oracle.pharma.rdc.pdr.PatientDataReport.generateFull(PatientDataReport.java:1134)
at oracle.pharma.rdc.pdr.PatientDataReport.startBlankPdr(PatientDataReport.java:1991)
at oracle.reports.engine.EngineImpl.CRunReport(Native Method)
at oracle.reports.engine.EngineImpl.run(EngineImpl.java:441)
at oracle.reports.engine._EngineClassImplBase._invoke(_EngineClassImplBase.java:90)
at com.sun.corba.se.internal.corba.ServerDelegate.dispatch(ServerDelegate.java:355)
at com.sun.corba.se.internal.iiop.ORB.process(ORB.java:280)
at com.sun.corba.se.internal.iiop.RequestProcessor.process(RequestProcessor.java:81)
at com.sun.corba.se.internal.orbutil.ThreadPool$PooledThread.run(ThreadPool.java:106)

OCCURRENCE PATTERNS: consistent for the specific DCI


WORKAROUNDS / HAS ALREADY TRIED: reduce the number of RPG's to < 16

Cause

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