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Why was a message rejected for a user who seems to not be over quota? (Doc ID 1487683.1)

Last updated on SEPTEMBER 21, 2018

Applies to:

Oracle Communications Messaging Server - Version 6.3 and later
Information in this document applies to any platform.


Why was a message rejected for a user who seems to not be over quota and shouldn't the message have stayed in the queue as per the grace period?

For example:

08-Aug-2012 16:01:59.86 ims-ms                    D  337 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
08-Aug-2012 16:24:24.20 tcp_local    ims-ms       EEQC 120 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
08-Aug-2012 16:24:24.67 ims-ms                    D    120 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
08-Aug-2012 16:33:58.57 tcp_local    ims-ms       EEQC 14833 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
08-Aug-2012 16:33:59.65 ims-ms                    R    14833 <sender> rfc822;<recipient> <userid>@ims-ms-daemon Over quota
08-Aug-2012 17:37:05.22 tcp_local    ims-ms       EEQC 620 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
08-Aug-2012 17:37:05.34 ims-ms                    D    620 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
09-Aug-2012 07:59:33.83 tcp_local    ims-ms       EEQC 306 <sender> rfc822;<recipient> <userid>@ims-ms-daemon
09-Aug-2012 07:59:33.96 ims-ms                    R    306 <sender> rfc822;<recipient> <userid>@ims-ms-daemon Over quota

The following quota-related configutil options are set:

store.quotaenforcement = on
store.quotaexceededmsginterval = 7
store.quotagraceperiod = 840
store.quotanotification = yes
store.quotawarn = 80


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