AG Services Status Field Is Not Populated (Doc ID 1488015.1)

Last updated on AUGUST 16, 2017

Applies to:

Oracle Argus Safety - Version 7.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 23-Jul-2014***
***Checked for relevance on 16-Aug-2017***

Symptoms

After upgrading to Argus 7.0.1 and using Database 11.2.0.3, the status field for all all AG Services in AG Service configuration window or agservice.ini is not populated.
The AG service log file is either started or timed out, however no additional errors are being captured.

ie.

Bulk Report Print > "D:\..\Argus Safety\AGProc.exe Bulk Report Print Bulk Report Print" started.
Report Scheduling > "D:\...\Argus Safety\AGProc.exe Report Scheduling Report Scheduling" timed out.
General Email > "D:\....\Argus Safety\AGProc.exe General Email General Email" timed out.
Scheduling Check > "D:\...\Argus Safety\AGProc.exe Scheduling Check Scheduling Check" started.
Report Scheduling > "D:\...\Argus Safety\AGProc.exe Report Scheduling Report Scheduling" started.
General Email > "D:\...\Argus Safety\AGProc.exe General Email General Email" started.

  

The alert.log file is capturing messages similar to the following:

ORA-12012: error on auto execute of job "SYS"."BSLN_MAINTAIN_STATS_JOB"
ORA-04063: package body "DBSNMP.BSLN" has errors
ORA-06508: PL/SQL: could not find program unit being called: "DBSNMP.BSLN"
ORA-06512: at "DBSNMP.BSLN_INTERNAL", line 2073
ORA-06512: at line 1

  

Cause

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